Öffentliche Hand Hero

Public Sector & Municipalities

Smarter Cities. Better Service.

AI agents, knowledge portals and modern city websites — GDPR-compliant on European servers.

Where municipalities get stuck

The real cost of outdated digital infrastructure

Phone instead of self-service

Citizens call for opening hours, forms, contact details — information that should be available online 24/7.

Content maintained in isolation

Different systems for website, intranet and tourism portal. Every update is manual, often inconsistent.

AI arrives — but GDPR blocks it

ChatGPT and co. are interesting but non-compliant. Municipalities need AI solutions on European servers.

Outdated CMS, no API

Most municipality websites run on Joomla or WordPress from 2015. No API, no structured data.

Citizen feedback gets lost

Forms, complaints, ideas — they land in email inboxes and get lost. No structured processing.

Staff knowledge lives in heads

Experience and processes are undocumented. When experienced staff leave, knowledge goes with them.

What we build

Digital infrastructure — tailored for the public sector.

Reference: Bad Windsheim

Tourism AI Agent

An AI agent that knows all content of your city website — opening hours, events, attractions, forms. Answers 24/7, GDPR-compliant.

Internal Knowledge Portal

Processes, templates, contacts — structured and searchable for your staff. New colleagues productive in days.

Modern City Website

Fast, accessible, actually maintainable. Built on Payload CMS — your staff updates content without IT involvement.

GDPR-compliant Infrastructure

All systems deployed on European servers. No data to US providers. Compliance documentation delivered.

Structured Citizen Contact

Forms, complaints, ideas — captured in Payload CMS, routed automatically, processable with statistics.

Technical Foundation

Your content. Your AI. Your servers.

The AI agent reads all content from your Payload CMS — structured, up-to-date, always consistent. The LLM runs on European infrastructure.

Reference

City of Bad Windsheim — AI agent for tourism

Bad Windsheim is a spa town in Middle Franconia with a strong tourism sector. We built an AI agent that knows all content of the city website. Visitors get instant answers 24/7.

24/7available
100%GDPR-compliant
EUhosted in Europe
AI agent trained on all city website content
Mistral LLM on European infrastructure
Integrated into existing city website
No data to US providers
Bad Windsheim city website

City of Bad Windsheim — AI agent for tourism

Self-hosted or managed — your choice

We deliver the complete infrastructure for GDPR-compliant AI and web systems. Whether fully managed by us or self-operated — the architecture stays the same.

Managed by trieb.work

We operate everything: hosting, updates, monitoring, backups. You focus on content.

Self-operated

We deliver the complete setup — you operate on your own servers.

Ready for digital transformation in your municipality?

We analyse your current situation and show concretely what's possible — GDPR-compliant.